Cookie Policy

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website operators.

This policy explains which cookies the Unlocked Expertise website and platform use, why we use them and how you can manage your preferences.

We take a privacy-first approach to cookies. The Unlocked Expertise website and platform use essential cookies only — those strictly necessary for the site and platform to function correctly.

We do not use third-party analytics cookies, advertising cookies, social media tracking pixels or behavioural profiling tools.

These cookies are required for the website and platform to operate. They cannot be switched off. They are set in response to actions you take, such as signing in or setting your preferences.

We do not currently load any third-party analytics or session replay tools on the public website.

The platform has the technical capability to use LogRocket for session replay and error diagnostics. If this is enabled in the future, it will only be activated with appropriate consent and this policy will be updated accordingly.

We do not use marketing cookies, advertising pixels, retargeting tools or any form of behavioural advertising technology.

Some third-party services we use (such as Stripe for payments and Twilio for video sessions) may set their own cookies when you interact with those features. These cookies are governed by the respective provider's cookie policy and are strictly necessary for the service to function.

We do not allow any third party to set cookies on our site for advertising or tracking purposes.

Because we use only essential cookies, there are no optional cookies to accept or reject. You can, however, manage cookies through your browser settings:

• Most browsers allow you to view, delete and block cookies through the Settings or Privacy menu.
• Blocking essential cookies may prevent the platform from functioning correctly — for example, you may not be able to sign in.

If we introduce optional cookies in the future, we will provide a clear consent mechanism allowing you to accept or reject them individually.

We will update this cookie policy if we introduce new cookies or change how existing cookies are used. The “last updated” date at the top of this page shows when the policy was most recently revised.

If you have questions about our use of cookies, please contact us at hello@unlockedexpertise.com.